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Customer Information |
*Name |
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Company |
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Phone |
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Fax |
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*Email |
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*Where did you purchase our product? |
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[Retail
Store Name, if online - please enter web address] |
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LabelWhiz Product Information |
Product Model Name |
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Version |
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[The
number available from the "About" window in the application, or the
number printed on the installation disk] |
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System
Configuration
[RIGHT-CLICK
on "My Computer", select "Properties", choose "General" tab] |
Manufacturer Name |
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[Apple, Compaq,
Dell, IBM, Sony, etc.] |
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Model Name |
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Model Number |
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*Operating System |
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[Windows95,
Windows98SE, WindowsME, WindowsXP, etc.]
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Service Pack Installed |
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[Have
you downloaded the latest updates for your operating system?
RIGHT-CLICK and select "Properties" of "My Computer"] |
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Desktop
Video Settings
[RIGHT-CLICK
your desktop picture, select "Properties"] |
Screen Resolution |
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[Choose "Settings" tab.] |
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Color Resolution |
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[Same
"Settings" tab as Screen Resolution above.] |
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Font Setting |
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[Choose "Appearance" tab,
look for "Font size" pulldown setting.] |
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Other System Information
[Go
to "My Computer", RIGHT-CLICK on "C:" and choose "Properties"]
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Monitor Size |
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[17
inch, 19 inch, 21 inch, etc.] |
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Mouse |
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[Manufacturer,
often listed on bottom of mouse.] |
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Hard Drive Capacity |
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Free Space
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Other Software Installed |
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[List
any other software installed that may be used in conjunction with this
software.] |
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Problem Description (be as specific and precise as possible) |
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Report Installation Issues |
[Be
specific with error messages or dialog windows that describe any installation
issues.]
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Report LabelCreator Problems Here |
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Report any other Issues or Comments Here |
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